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Privacy policy

Identity and contact details of the controller

The CCI de Région Hauts-de-France, a public institution of the State, whose head office is 299 Bd de Leeds CS 90028, 59 777 LILLE CEDEX, siren 130 022 718, is responsible for the processing of your data.

Period of application of the Privacy Policy

This personal data processing policy applies to the CCI de Région Hauts-de-France, which consists of the following local CCIs: CCI Littoral Hauts de France, CCI Grand Lille, CCI Grand Hainaut, CCI Artois, CCI Amiens-Picardie, CCI Aisne and CCI Oise. It also applies to the offer of all ICC training centres in the Hauts-de-France Region « Laho Training » and ICC actions and services such as CCI International, CCI Enterprise and ARDAN. The term « The CCI de Région Hauts-de-France » used in this Privacy Policy refers to all such entities and services.

Purpose of the Privacy Policy

This Policy describes the processing of Personal Data carried out by the CCI de Région Hauts-de-France, the way in which it uses and shares your personal data, your rights and how you can contact the CCI for any questions concerning its practices in the processing of your personal data.

The processing of personal data of ICC employees is subject to separate internal information and is therefore not covered by this Privacy Policy.

Contact details of the DPO

Isabelle QUENIART, Data Protection Officer,

CCI de Région Hauts de France, 299 Bd de Leeds CS 90028, 59 777 LILLE CEDEX,

03 20 63 79 79,

dpo@hautsdefrance.cci.fr

Information on the processing of your personal data

The CCI de Région Hauts-de-France undertakes to implement the necessary measures to ensure that the collection and processing of your personal data is in accordance with the regulations in force regarding the protection of personal data, in particular the law « Information technology and freedoms » No 78-17 of 6 January 1978 amended and the General Regulation on the Protection of Personal Data, says « GDPR », which entered into force on 25 May 2018.

Why does the Hauts-de-France Region CCI process your personal data?

The CCI de Région Hauts-de-France only processes personal data for specific, explicit and legitimate purposes. It limits its collection of personal data to the strict necessary for carrying out its activities.

The CCI de Région Hauts-de-France carries out these treatments in the framework of its public service missions and more broadly for activities falling within the scope of the powers conferred upon it by law and as defined in article L 710-1 et seq. of the Commercial Code, in its capacity as a player in the economic development of enterprises and territories.

What are the legal bases for collecting your personal data?

Depending on the purpose pursued by the CCI de Région Hauts-de-France, the processing of your personal data is based on one of the following legal bases:

  • The performance of a contract you have entered into or the performance of pre-contractual measures
  • The performance of a mission in the public interest or in the exercise of the public authority vested in the CCI of Hauts-de-France Region
  • The legitimate interests pursued by the CCI de Région Hauts-de-France,
  • Your consent

The CCI de Région Hauts-de-France processes your data as part of a contract.

To this end, the aims pursued by the CCI de Région Hauts-de-France are:

  • Authenticate the client or user
  • Manage command
  • Invoice and cash payments
  • Service
  • Process terminations
  • Process claims
  • Communicate under contract management
  • Manage incoming contract letters
  • Cover unpaid payments
  • Manage enrolment in training sessions

The CCI of Hauts-de-France also processes your data to meet its public interest mission in accordance with article L 710-1 of the Commercial Code

To this end, the aims pursued by the CCI de Région Hauts-de-France are:

  • To carry out support, support, networking and advisory missions to business and enterprise creators and owners, in compliance with existing competition law laws and regulations;
  • Carry out support and advisory missions for the international development of enterprises and the export of their production;
  • To carry out tasks in favour of initial or continuing vocational training through, inter alia, the public and private educational institutions created, managed or financed by the CCI de Région Hauts-de-France;
  • Carry out missions for the creation and management of equipment, in particular ports and airports;
  • To carry out tasks of a competitive nature entrusted to it by a public person or which are directly useful for the performance of its other tasks;
  • To carry out any mission of expertise, consultation or study requested by the public authorities on an issue relating to industry, trade, services, economic development, vocational training or spatial planning, without prejudice to any work which the CCI of Hauts-de-France Region might take the initiative.

The CCI de Région Hauts-de-France also performs data processing based on its legitimate interest.

To this end, the aims pursued by the CCI de Région Hauts-de-France are:

  • Organize commercial prospecting operations for professionals (e.g. advertising messages, contest games, sponsorships, promotions...)
  • Organize various information and awareness events
  • Improve proposed offers and customer relationship including through surveys, studies, surveys or statistics
  • Transfer your data to institutional partners

The CCI de Région Hauts-de-France also processes your data to meet its legal or regulatory obligations.

To this end, the aims pursued by the CCI de Région Hauts-de-France are:

  • Managing communications to partner administrative services including the Registry of Tribunal de Commerce
  • Establish the Business File
  • Managing requests for the rights of the persons concerned
  • Managing litigation and pre-contentiousness

Finally, the CCI de Région Hauts-de-France processes your data following the collection of your consent

  • Organize commercial prospecting operations for individuals (e.g. advertising messages, contest games, sponsorships, promotions...)
  • Manage newsletter subscriptions
  • Manage registrations for events and trade shows
  • Transfer data to our trading partners

What data are processed and by what means are they collected?

The types of data collected are related to the defined purposes. In accordance with the principle of minimisation of data, only the data strictly necessary for the performance of the service are collected, it may act, depending on the processing:

  • Identification data: civility, surname, first name
  • Contact data: telephone contact details, e-mail address
  • Data relating to working life: the enterprise, the history of the professional functions carried out there and more generally, the professional career of the person concerned, the sector of activity, the address (Postal Code, Common).
  • IAB events attended, benefits purchased from IAB
  • Navigation and connection data on ICC websites
  • Location data
  • Economic and financial data: Financial situation, RIB, remuneration
  • Personal life data: date of birth, event-specific data (e.g. food preferences), interests, family status
  • For the training activity: may be collected personal social data (e.g. NIR) or health data, depending on the purpose of the file. They are used only in strict contract management.

This data can be collected when you register for services and activities offered by the ICC, through paper forms, web forms and account creation, or when you browse its websites;

With regard to its training activity, the CCI de Région Hauts-de-France can also collect your data from a third party, such as an employer.

Who are the recipients of the processing of your personal data?

Your personal data is intended for internal use by the CCI de Région Hauts-de-France (commercial services / marketing / customer relationship / operational services...), and its subcontractors. They can also be communicated to its institutional partners, providers and financiers to meet its legal and regulatory obligations. Subject to your consent, the CCI may also transmit your personal data to its trading partners.

1 / Institutional partnership / public cooperation

Goal: carry out public service missions in cooperation with public or private partners with a public service mission

Partners (not all inclusive): local authorities (region, agglomerations, municipalities), state, state agencies, other public institutions...

2/ Grants to associations Law 1901

Goal: contribute to the operation or implementation of associative actions

Partners : associations law 1901

3/ Participation in calls for projects, where appropriate, in consortium/grouping of enterprises

Objective : participation of the ICC, alone or in groups with other public/private actors, in order to obtain financing for actions

Partners : all legal persons under public or private law, members of the group and financiers

4/ Other so-called commercial partnerships:

  • Sponsoring/sponsoring

Goal: obtain financial or material support from a third-party undertaking for an action or event of which the ICC is the organizer

Partners : all entities governed by public or private law (enterprises, banks, insurance)

  • Business

Goal: The CCI shall link a prospect with a seller or company in return for a financial commission or fee.

Partners : all private legal persons (enterprises, banks, insurance)

Are your data transferred outside the European Union?

Some of the above recipients are likely to be established outside the European Union. You are informed that your data can be processed by one of these recipients outside the European Union. In this case, the CCI undertakes to take all the strictest guarantees in order to ensure that your personal data is processed in accordance with the applicable rules for the protection of personal data. For example, for recipients located in the United States, the CIC of Region Hauts-de-France ensures that they are included in the list of bodies complying with European standards established by the EU and the United States in a concerted manner in the Data Privacy Framework.

If the subcontractors and partners concerned are not members of the trans-Atlantic agreement currently in force and governing the transfer of your personal data to the United States, or are not located in a country with legislation deemed to provide adequate protection, the CCI of Region Hauts-de-France will ensure that they have signed the agreement in advance. «standard contractual clauses» of the European Commission or will be subject to internal binding rules approved by the authorities.

How long are your personal data stored?

Your data is kept for the duration necessary to accomplish the above mentioned purposes.

As part of its legal or contractual obligations to preserve personal data, the ICC may have to retain personal data to respond to:

  • Accounting and tax retention obligations;
  • Obligations related to the justification of projects subsidized by financiers (e.g. state, region or Europe)

What are your rights?

You have the following rights:

  • access rights,
  • of correction
  • deletion
  • the right to request the limitation of the processing of your personal data;
  • the right to object to the processing of your personal data.
  • You also have the right to withdraw your consent at any time from your relationship with the ICC.

For more details on your rights you can consult the CNIL page

How can you exercise your rights?

You have the opportunity to exercise your rights with the Data Protection Delegate of the CCI Hauts-de-France by email at dpo@hautsdefrance.cci.fr

If you feel, after contacting the DPO, that your rights to your data are not respected, you can send a complaint to the CNIL (National Commission for Information and Freedoms).

How are your data secured?

The CCI de Région Hauts-de-France makes every effort to ensure the security and confidentiality of the processing of your data, including when certain operations are carried out by subcontractors. To this end, the appropriate technical and organisational measures to avoid loss, misuse, alteration and deletion of personal data concerning you are implemented both by the CCI de Région Hauts-de-France and by its subcontractors.

Amendment of the Data Protection Policy

This Privacy Policy may change.

COOKIES POLICY

When you first log on to the website highsdefrance.cci.fr, you are warned by a banner at the bottom of your screen that information about your browsing is likely to be saved in files called « cookies ».

Our policy on the use of cookies allows you to better understand the provisions that we implement when browsing our website. It informs you about all the cookies on our website, their purpose and gives you the procedure to follow to set them.

General information on cookies

The Hauts-de-France CCIs, as publisher of this website, will be able to implement a cookie on the hard disk of your terminal (computer, tablet, mobile etc.) in order to guarantee you a smooth and optimal navigation on our website.

The « cookies » (or login cookies) are small text files of limited size that allow us to recognize your computer, tablet or mobile to customize the services we offer.

The information collected through cookies does not in any way identify you by name. They are used exclusively for our own needs to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is disclosed to third parties except where the Hauts-de-France CCIs have obtained your consent in advance or where the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to hear it.

To better inform you about the information that cookies identify, you will find table listing different types of cookies may be used on this site, their names, purposes and shelf life.

Setting your preferences on cookies

You can accept or refuse the deposit of cookies when you first log on to the site.

When you first log in, a banner briefly presenting information about the storage of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your browsing (by loading a new page or clicking on various elements of the site for example), you accept the use of cookies on your device. You are also deemed to have given your consent to the deposit of cookies by clicking on the icon « X » to the right of the banner at the bottom of your screen.

Depending on the type of cookie involved, the collection of your consent to the deposit and reading of cookies on your device may be imperative.

  1. Cookies exempt from consent

In accordance with CNIL's recommendations, certain cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or are intended solely to enable or facilitate electronic communication. These include session ID, authentication, load balancing session cookies and personalization cookies for your interface.

  1. Cookies requiring prior collection of your consent

This requirement applies to cookies issued by third parties that are qualified as « persistent » to the extent that they remain in your terminal until their erasure or expiry date.

Since such cookies are issued by third parties, their use and deposit are subject to their own privacy policies, which you will find below. This cookie family includes audience measurement cookies, advertising cookies (to which the Hauts-de-France CCIs do not use) and social media sharing cookies (including Facebook, YouTube, X (ex Twitter) and LinkedIn).

Audience measurement cookies provide statistics on the use and use of various elements of the website (such as the content/pages you have visited). These data help improve the ergonomics of the Hauts-de-France CCI website. A hearing measurement tool is used on this website:

o Matomo whose privacy policy is available from https://matomo.org/gdpr-analytics/

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the site, including through the Internet. « button » share application according to the social network concerned. Four types of social media sharing cookies are present:

o Facebook, whose cookie policy you can consult by clicking on the following link: https://en.facebook.com/policies/cookies/

o Linkedin, whose cookie policy you will find by clicking on the following link: https://www.linkedin.com/legal/cookie-policy? l=en FR

o X, whose options you will find dedicated to the control or restriction of the use of cookies and the policy of use of cookies: https://support.twitter.com/articles/20170518#

o YouTube, whose help you will find necessary to remove cookies from the Google Chrome browser by clicking on the following link: https://support.google.com/youtube/answer/32050?hl=en but also the full cookie policy from the following link: https://www.google.fr/intl/en/policies/technologies/cookies/

How to refuse the deposit of audience measurement cookies (opt-out)

You can object at any time to the deposit of Matomo audience measurement cookies on your device, regardless of your browser, by activating the option below:

If you change your mind after refusing the deposit of audience measurement cookies via the above option, you can return to this page at any time and uncheck the box « You are excluded » to reactivate follow-up.

  1. You have various cookie settings tools

Most Internet browsers are configured by default to allow the storage of cookies. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or only part of the cookies are accepted or refused according to their transmitter.

CAUTION: We draw your attention to the fact that the refusal to deposit cookies on your device is nevertheless likely to alter your user experience and your access to certain services or features of this website. If necessary, the Hauts-de-France CCIs will not be responsible for the consequences of the deterioration of your browsing conditions due to your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you will not be entitled to any compensation as a result.

Your browser also allows you to delete existing cookies on your device or alert you when new cookies are likely to be placed on your device. These settings don't affect your browsing but make you lose all the benefits of the cookie.

Please see below the multiple tools available to you so that you can set the cookies stored on your terminal.

  1. Setting your Internet browser

Each Internet browser offers its own cookie management settings. To find out how to change your cookie preferences, you will find below the links to the help needed to access the menu of your browser for this purpose:

Chrome : https://support.google.com/chrome/answer/95647?hl=en

Firefox : https://support.mozilla.org/en/kb/activating-desactivating-cookies

Edge : https://support.microsoft.com/en/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

Opera http://help.opera.com/Windows/10.20/en/cookies.html

Safari : https://support.apple.com/kb/PH21411?viewlocale=en EN&locale=en FR

For more information on cookies control tools, please visit the CNIL website: https://www.cnil.fr/en/cookies-les-tools-to-master them.